Privacy Policy
Learn how VyntraVerse protects, processes, and respects your personal data in compliance with the Digital Personal Data Protection (DPDP) Act, 2023.
Table of Contents
Privacy Policy
This Privacy Policy explains how Vyntra Verse collects, processes, stores, and protects personal data in accordance with Indian data protection laws, including the Digital Personal Data Protection (DPDP) Act, 2023. We are committed to transparency, user autonomy, and the security of your privacy.
1. Personal Data Collected
We may collect the following categories of personal data when you interact with our platform:
a. Contact and Identity Data
Name, email address, phone number, postal address, and other identifiers required for admissions, enrolment, communication, or employment-related purposes.
b. Usage and Technical Data
IP address, device and browser details, login activity, timestamps, and platform analytics data.
c. Academic and Platform Data
Course submissions, assessments, feedback, survey responses, chat communications, and Learning Management System (LMS) activity.
2. Purpose of Processing
Personal data is processed strictly for lawful purposes, including:
- Admissions, enrolment, and academic administration.
- Delivery, personalization, and improvement of educational services.
- Communication regarding courses, program updates, and official offerings.
- Research, analytics, and system optimization (including machine learning model training), typically using anonymised or aggregated datasets.
Processing is carried out based on user consent, legitimate use, or other lawful grounds permitted under the Digital Personal Data Protection (DPDP) Act, 2023.
3. Consent and Withdrawal
Where consent is legally required for processing, it shall be obtained in a clear, explicit, and informed manner.
Users maintain the right to withdraw their consent at any time, subject to existing legal or contractual obligations.
Note: Withdrawal of consent may restrict or terminate access to specific platform features or enrolled educational services.
4. Data Sharing and Disclosure
No Sale of Data
Vyntra Verse does not sell, rent, or trade your personal data to third parties under any circumstances.
Service Providers & Affiliates
Data may be shared with trusted service providers or affiliates solely to enable service delivery, subject to strict contractual obligations of confidentiality and security.
Legal Obligations
Data may be disclosed when mandatory under applicable Indian law, court subpoenas, or government directions, or to safeguard the rights, property, and safety of our users and platform.
5. Data Security
Vyntra Verse implements industry-standard organizational and technical security measures, compliance controls, and safeguards as required under Indian law to protect your personal data from unauthorized access, loss, alteration, or misuse.
6. Data Retention
Personal data is retained only for the duration necessary to fulfill the stated purposes outlined in this policy or as mandated by applicable statutory retention laws.
7. Payments & Refunds
All course fees and transactions are non-refundable unless expressly stated otherwise in writing within your specific course enrolment agreement. Vyntra Verse reserves the right to modify fee structures and policies at any time.
8. User Rights (Data Principals)
For the purposes of the Digital Personal Data Protection Act, 2023, Vyntra Verse acts as a Data Fiduciary. Users (Data Principals) hold the following rights:
Access
Request information regarding your processed personal data.
Correction
Request updating or correction of inaccurate/incomplete data.
Erasure / Deletion
Request deletion of data, subject to legal limitations.
Nomination
Nominate a representative to exercise rights in case of incapacity.
9. Grievance Officer
In accordance with the Information Technology Act, 2000 and DPDP Act 2023, the details of the designated Grievance Officer are provided below:
Grievance Officer: Umesh Gupta
Email: hivyni@vyntrapro.com
37B, Thinkvalley Workspaces, Sector - 32, Gurugram, Haryana, 122001